Hamilton Downtown

Krown Hamilton Downtown Privacy Policy

Your privacy is important to Krown Hamilton Downtown (referred to as “we” or “us” in this policy). The purpose of this policy is to inform you as to what personal information we collect about you, how we use it, whether we disclose it to anyone else, how long we keep it, and how you can request access to your personal information or obtain more information about Krown Hamilton Downtown’s privacy policies.

Personal Information:
Personal information means any information about you except your business name, business title, business address, business e-mail address, business telephone number or business facsimile number. It also does not include your home address and telephone number if these are published in a telephone or other directory.

We are responsible for the personal information under our control and have designated a “Privacy Officer” who is responsible for our compliance with this policy and the privacy legislation. If you wish to contact this Privacy Officer, you can do so in one of the following ways:
Telephone: (905) 525-0750
Facsimile: (905) 525-1253
Privacy Officer
366 Victoria Ave. N.
Hamilton, Ontario L8L 5G6

What Personal Information do we Collect?
When you have your vehicle protected against rust at one of our locations, participate in one of our surveys, contests, or promotions, we may collect some or all of the following personal information:
– your name, address, and telephone number
– e-mail address and facsimile number
– information about your vehicle(s)
– similar information about other members of your family if they are Krown customers
– your language preference

The security of your Personal Information is Important to Us.
Your personal information is used by us only for the purposes identified below and access to your personal information is limited to those employees of Krown Hamilton Downtown who have Need to access it.

How do we use your Personal Information?
Your personal information may be used by us to provide products and services to you such as: respray notices for your vehicle, special promotions that we feel may be of interest to you, and warranty records information if your vehicle qualifies for a Krown New or Used warranty.

How Long do we keep your Personal Information?
We retain your personal information as long as we believe that you are still the owner of the vehicle. If there are legal requirements relating to the period of time which we must retain your personal information, we comply with those requirements.

What can you do if you want to limit the use we make of Your Personal Information?
Most of the personal information which we collect is necessary for us to provide products and services related to the vehicle, assist you in protecting your vehicle from corrosion and we cannot do this without that personal information. If you do not want us to use or disclose your personal information in a particular way, please contact our Privacy Officer and we will be pleased to discuss with you how we can limit collection, use, or disclosure of your personal information.

You can Request Access to Your Personal Information.
You have the right to access your personal information which we have, and to request that the information which you believe to be inaccurate, be corrected. If you wish to access your personal information, you should contact our Privacy Officer who will be pleased to assist you.

Questions? Concerns?
If you have any questions or concerns about this Privacy Policy or about the collection, use and disclosure of your personal information by Krown Hamilton Downtown, please contact our Privacy Officer and we will try to address your concerns.

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